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Bill
Villanueva
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Business
Businesses Target Hispanics Through Focus Groups
November 12, 2002 by Jeannine Relly, Arizona Daily Star
The desire to reach such varied Hispanic consumers has multinational
corporations clamoring to introduce products and reinvent messages
in cities ranging from Miami to Los Angeles. Companies are producing
new products, sponsoring Hispanic community events and bringing
popular brands from Latin America to U.S. store shelves. The momentum
picked up last year after figures from the 2000 census showed that
the Hispanic population in the United States soared 58 percent in
the 1990s, to 35 million. Hispanics now make up more than 12 percent
of the U.S. population.
"The census data was a real motivator," said Sharon Griesing,
director of media for Ornelas & Associates in Dallas, a Hispanic
marketing agency with clients such as Nissan, Bank One and Anheuser-Busch
Cos. Inc.
Not only is the group large, it has money to burn. U.S. Hispanics
had the sharpest increase in disposable income from 1990 to 2002
of any racial or ethnic group, according to the Selig Center for
Economic Growth at the University of Georgia. To determine how best
to appeal to this coveted market, corporations are recruiting Hispanic
families willing to have their lifestyles studied for days at a
time. They have stepped up their use of focus groups and surveys
to come up with new products geared toward Hispanics' tastes. Companies
from around the globe last year flooded the national Hispanic market
with $2.3 billion in advertising dollars - a 9 percent increase
from the previous year, even as corporate headquarters slashed overall
marketing budgets in the slowed economy, said Tabin Cosio, a research
supervisor with the monthly "Hispanic Business" magazine
in Santa Barbara, Calif.
Procter & Gamble, Ford Motor Co. and AT&T spent the most
on advertising in the Hispanic market. The ad dollars produce catchy
labels and moody Spanish-language television commercials emphasizing
home life and family in attempt to connect with viewers emotionally.
Experts say there's also been a rebirth in event marketing in Hispanic
communities. Finally, companies are bringing foods popular in Latin
America to U.S. shelves - in many cases, foods originally produced
by American companies and shipped south.
For some first-generation Hispanic immigrants here, familiarity
often sells, experts say. Research indicates recent Hispanic immigrants
are product-loyal. Therefore, some of Nestle USA's Hispanic products,
such as the hot chocolate beverage Abuelita, Maggi bouillon and
La Lachera sweetened condensed milk, originated in Latin America.
Products such as Coca-Cola's Fanta and Pepsi's Mirinda soft drinks
were sold in Mexico before hitting local store shelves. And Campbell
Soup Co. has shipped up three soup varieties from its plants in
Mexico to appeal to Latino palates. The ongoing struggle for many
corporations is distinguishing their products among Hispanic consumers.
That can be tough when, for example, 2-liter bottles of Fanta and
orange Mirinda - both fruity, both orange, both 79 cents - sit right
next to each other at Food City, a supermarket chain that caters
to Hispanics.
Supermarkets like Food City stock shelves with a sea of Mexican
products with Spanish-language labels, ranging from fruit-scented
air fresheners to pepino - or cucumber flavored - lollipops. That's
why it's important to get the message right, marketing experts say.
Some Hispanic consumers prefer those messages in Spanish. Others
might not
care about the marketing message but look at the price, research
shows. Still others are very brand conscious. Getting food and beverage
products into Hispanic households is a priority for many companies.
Hispanic buying power - the total personal income available after
taxes to purchase goods or services - is already larger than the
entire economies of all but 11 countries in the world, said Jeff
Humphreys, director of the Selig Center and author of the report
on minority buying power. Another factor: The average age in the
U.S. is 35, eight years older than the average age for U.S. Hispanics.
Consequently, Hispanics are viewed to have even more peak-earning
years ahead, demographics researchers say.
U.S. Hispanics make at least twice as many monthly shopping trips
for groceries than any other consumer segment, according to the
Food Marketing Institute. And Hispanic food baskets are 21 percent
larger than those of non-Hispanics, said Arizona State University
business professor Louis Olivas, author of an annual report on Hispanic
demographics in Arizona and the nation.
Source: Hispanic Business.Com
Spanish TownUpdate
The great Baltimore landmark, being developed in front of our own
eyes continues unabated. More and more Hispanic businesses are moving
in and the press continues to show a great deal of interest in the
project. Spanish Town Community Development LLC is spearheading the
development and already the term "Spanish Town" has caught
on and more people are using it for the area.
On September 30, the Daily
Record published the latest article on the subject. Read
it here.
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