Business

Focus on Your Customer
(Courtesy of the Baltimore Hispanic Chamber of Comerce)

Could your business benefit from you making the effort to call on one prospective customer per day? Obviously, the more the better but, like all marketing, start small and work your way up. The following points are worth remembering when making sales calls:

1. Find out a bit about the person or company that you are targeting.

2. Make sure that you are talking to the person who makes the buying decision.

3. Make an appointment.

4. Arrive on time, be neatly dressed and make sure you are organized.

5. Look around the office or building for anything of interest that could help you start a conversation.

6. Have a few minutes of small talk and thank the person for seeing you.

7. Explain why you are there.

8. Ask them about their business and requirements.

9. Outline your product or service (in a few minutes) based on their needs.

10. Ask for the person?s thoughts or questions.

11. Don?t be afraid to ask for the business.

12. If they ask you for more information, get it to them quickly and call to make sure they received it.
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email: hplack@plack.com
voice: 410-893-9100 x104
web: http://www.plack.com

Networking of the Baltimore Hispanic Chamber of Commerce.
On the 10th of April, at the Trovador Restaurante, the chamber gathered some one hundred members, friends and supporters to exchange cards, meet each other and expand the chamber's influence in the world of Baltimore business. Some pictures below

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